Privacy Policy

Last Updated: June 1, 2025

At Floorcraft Floor Covering, Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us online.

1. Information We Collect

We may collect personal information from you when you:

Fill out a contact form
Request a quote or estimate
Subscribe to updates or offers
Communicate with us by phone or email

This information may include your name, email address, phone number, and any details you choose to share.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer service
Send quotes, estimates, or service details
Improve our website and services
Comply with legal requirements

3. Use of Markate

We use Markate, a third-party CRM and business management platform, to manage service inquiries and customer communication. When you submit a contact form on our website, the information you provide is securely transmitted and stored through Markate.

Markate may collect, store, or process your data on our behalf in accordance with their own privacy practices. For more information, please refer to Markate’s Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze website traffic and performance. This may include the use of Google Analytics and other tools to help us understand user behavior and improve our website experience.

You may manage your cookie preferences at any time via the cookie banner.

This site uses the following cookies:

5. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted third-party providers (such as Markate, Google, or our website hosting provider) strictly for the purpose of operating our business and providing services.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Floorcraft Floor Covering, Inc.
510 S. Main St.
Monroe, OH 45050
(513) 539-8402
floorcraftcincy@gmail.com